Privacy Policy

1. Introduction

Flexi Inc. ("Flexi", "we", "our", or "us") operates the Flexi platform — a financial management tool for freelancers covering invoicing, time tracking, and expense management. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read it carefully. By using Flexi you agree to the practices described here.

2. Information We Collect

2.1 Information you provide directly

Account registration details: name, email address, and password.
Profile and business details: business name, address, phone number, and website.
Client and project data: customer names, contact details, project descriptions, and billing rates.
Financial data: invoice line items, time entries, and expense records you create.
Payment information: processed securely by Stripe. We do not store your full card details.

2.2 Information collected automatically

Log data: IP address, browser type, pages visited, and timestamps.
Usage data: features used, actions taken, and session duration.
Device information: operating system and screen resolution.

3. How We Use Your Information

To provide, operate, and maintain the Flexi platform.
To process payments and manage your subscription via Stripe.
To send invoices and transactional emails on your behalf via Resend.
To personalise your experience and remember your preferences.
To respond to support requests and communicate service updates.
To monitor and improve performance, reliability, and security.
To comply with applicable legal obligations.

4. How We Share Your Information

We do not sell your personal data. We may share information with:

Supabase — database hosting and authentication.
Stripe — payment processing and subscription management.
Resend — transactional email delivery.
Legal authorities — when required by law or to protect rights and safety.

All third-party providers are contractually bound to process your data only as necessary to provide services to us and in accordance with applicable data protection law.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Data Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage at rest, and role-based access controls. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.

7. Cookies

Flexi uses strictly necessary session cookies to keep you logged in. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, but some features may not function correctly without them.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data ("right to be forgotten").
Object to or restrict certain processing activities.
Receive a portable copy of your data.

To exercise any of these rights, contact us at support@flexiinvoice.com.

9. Children's Privacy

Flexi is not directed to children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice in the app at least 14 days before the change takes effect. Continued use of Flexi after the effective date constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:
Flexi Inc.
support@flexiinvoice.com